Resume & CV

Education

Bachelor of Science - Music Technology, pursued a Minor in Philosophy

Northeastern University - 2008

Executive Certificate in Strategy and Innovation

MIT Sloan Executive Education - 2025

Master's of Education - Learning Experience Design and Technology

Northeastern University - expected May of 2026

Work Experience

Manager of AV Systems and the Teaching Studio, MIT Sloan School of Management

Cambridge, MA, January 2013 - Present

• Leading the design, implementation, and management of advanced AV and collaboration technologies, enhancing user experiences and facilitating blended learning environments across MIT Sloan while ensuring system reliability and streamlined support that was in particularly high demand during the pandemic.

• Collaborating with faculty, staff, and external vendors to innovate instructional technology solutions, from developing a universal code base for AV systems to spearheading the integration of new platforms and pedagogical best practices.

• Managing cross-functional teams, conducting training, and developing technical documentation. 

• Fostering community engagement and promoting the effective use of multimedia technologies for teaching, learning, and event management.

CEO, Suitcase Studios, LLC

Boston, MA, February 2004 - October 2020

• Directed multimedia production teams, managing all aspects from event capture logistics to post-production, ensuring seamless collaboration across multiple locations and platforms.

• Trained and mentored aspiring technicians and videographers, focusing on real-world applications, transferable skills development, and process optimization to enhance team performance.

• Managed administrative and operational aspects of a multimedia production business, including client relations, contract negotiations, financial oversight, and technical innovations in capture equipment and systems design.

Executive Director, Poorvaa Productions

Chennai, India, January 2014 - September 2016

• Directed, produced, and managed an international multimedia project resulting in a feature-length film featuring a 16-piece orchestra and Indian Carnatic musicians, capturing live performances and traditional temple footage across India.

• Led a 12-camera, 16-audio channel concert capture, overseeing a team of videographers, sound engineers, and recording specialists.

• Coordinated international logistics, including successful crowdfunding, visa acquisition, and collaboration with temple authorities, showcasing strong leadership in complex, cross-cultural projects.

Business Creative, Apple Store - Boylston Street 

Boston, MA, April 2008 - December 2011

• Trained clients, employees, and business customers in the use of Apple software through personalized sessions, workshops, and project-based training, specializing in business applications.

• Developed and facilitated both on-site and internal training programs, focusing on professional development and the effective use of Apple products and services.

• Mentored peers on customer engagement, helping business clients optimize their technology investments through tailored purchasing and support strategies.

Technical Assistant, Northeastern University Event Management 

Boston, MA, February 2006 - January 2014

• Engineered live sound for medium to large venues using Yamaha M7CL and LS9 mixing boards, ensuring high-quality audio production for events.

• Managed event equipment needs and troubleshooting of audio-visual systems, providing seamless technical support.

• Trained employees in audio-visual systems and live sound engineering, fostering skill development and technical proficiency.

Media Center Supervisor, Northeastern University Libraries 

Boston, MA, September 2007- May 2008

• Developed a successful proposal for recording studio renovations, completed in 2012.

• Assisted clients in multimedia editing with Apple software such as Final Cut Pro, Logic, iLife, and iWork and provided support for media capture devices like VHS and DV tape.

• Managed daily operations at the Media Center (now Digital Media Commons), ensuring smooth facility functioning and user support.

Substitute Teacher, Windham Southeast Supervisory Union

Burlington, VT, January 2007 - June 2007

• Provided substitute teaching across various subjects, including special education, social studies, and English, adapting to diverse classroom needs and learning environments.

• Managed classroom dynamics and facilitated lesson plans to ensure continuity in students' education during teacher absences.

• Engaged with students of varying abilities, fostering an inclusive and supportive learning atmosphere.

Instructional Technologist for Distance Learning Courses

In this role, I was embedded in the teaching team for the semester. We worked together to ensure the learning outcomes were met for online students as much as for local students. I operated the classroom technology during class meetings. I took my experiences and worked with a Crestron programmer to upgrade my toolset as shown on my UniCode page. I worked with the TAs to develop the expectations of remote students listed on my Tech Town page. I consolidated the knowledge amassed and presented it via a Canvas course called Sloan Audio-Visual Essentials 101 (SAVE101).

Courses

• SP2013, SP2014, SP2015: 15.141J - Economics of Health Care Industries

• FA2014, FA2015: 15.S07 - Healthcare Ventures

• FA2014, FA2015: 15.364 - Regional Entrepreneurship Acceleration for Leaders (REAL)

• FA2014: 15.S67 - Organizational Processes

• FA2015: 15.777 - Healthcare Lab: Introduction to Healthcare Delivery in the US

• FA2015: 15.232 - Business Model Innovation: Global Health in Frontier Markets

Workshops and Presentations

9/15/2009 - 2/2/2010: Mac OS X Snow Leopard Server - 3 Workshops

• Facilitated a brief discussion about how Mac OS X Snow Leopard Server could be used

• Described the feature set of Apple's server software

• Demonstrated how to set up and maintain an Apple server

3/12/2010 - 12/14/2010: Using iPads and iPod Touches for Education - 4 On-site Visits to Schools

• Showcased apps available for the newly released, first-generation iPad and iPod Touches

• Described how apps could be woven into a lesson plan

• Facilitated a discussion on hopes and concerns about the new technology

6/5/2011: Apple Store Carnival of Learning - 1 Workshop

• Assigned sixteen experts into eight teams to represent different topics staff could learn from, ranging from the new features of some software to positioning a product or service

• Managed an evening when all staff were invited to "shop for knowledge" by visiting the different booths

• Created a report to management with feedback from all kinds of participants

7/1/2010 - 12/15/2012: Logic Pro ProLab - 12 Workshops

• Designed a four-week curriculum on an advanced workshop on how to use Apple's Logic Pro Digital Audio Workstation software for audio

  • Week 1 - Intro to Logic

  • Week 2 - MIDI

  • Week 3 - Audio

  • Week 4 - Mixing, Mastering, & Sharing

• Facilitated the workshop for Apple One to One Program members

• Maintained equipment needed for the workshop

9/20/2012: Max/MSP for Beginners - 1 Presentation for Northeastern University Undergrad Students

• Presented a history of Max/MSP MIDI and Audio software development platform

• Outlined the basics of how to use it on a large scale

• Demonstrated and explained the "patches," or programs that I had written 

6/14/2016: Zoom in the Classroom, "Tech Town" for MIT IT Partners - 1 Presentation

• Presented on the material found on my Tech Town page

• The IT Partner's Conference invites technology specialists of all varieties from across MIT's campus

• There were well over 40 people in attendance

02/06/2019 - Present: Classroom Technology Essentials - 32 Workshops to date

• Organize a time for the teaching team of a course to meet in a vacant classroom

• Cover the basics of the room's technology

• Discuss how the presenter will be using the technology during class

3/13/2020 - 2/28/2022: Zoom Essentials - 120 Workshops

• Presented how to schedule a meeting and configure options

• Facilitated an exploration of the Zoom interface and features

• Demonstrated host capabilities

3/23/2020 - 02/25/2021: Zoom for Teaching - 70 Workshops

• Demonstrated how to use Zoom's participation and moderation features to create your class meeting dynamic

• Facilitated a breakout room session about breakout room sessions

• Facilitated a discussion about how the presenter needs to adjust to suit a remote audience

9/2/2021 - Present: Conference Room Technology Essentials - 45 Workshops to date

• Describe how to book the conference room with a Zoom meeting associated with it

• Provide an overview of the technology in our Zoom Room-enabled conference rooms

• Hand out flashcards with a specific task on it and facilitate all participants in figuring out how to get it done

8/21/2024 - Present: Zoom AI Companion - 4 Presentations (1 for MIT IT Partners) to date

• Facilitate a discussion about AI in general, highlighting hopes and concerns

• Demonstrate and connect ways that Zoom is using AI in meetings

• Outline privacy responsibilities that come along with all of the data created

Activities

• Since 2017, I have served on the Multimedia Engineering Program Advisory Board at Minuteman High School. In this role, I:

  • Review and provide feedback on program proposals

  • Attend regular board meetings

  • Coordinate studio visits for students

  • Judge student presentations

  • Advise the Director on design options for new facilities

  • Inform the board of current industry trends

  • Seek out community partnership opportunities

• Composing music and developing software for pieces of any instrument paired with live electronic manipulation of sound. 

• Orchestrated a 5-piece Americana band. Produced a self-titled album. Played over 30 shows in venues from Boston, MA, to Austin, TX. Continue to write and produce music in several genres.

• Managed a DIY basement venue in Allston, MA, which hosted 54 shows and raised over $10,000 for local musicians over two years. 

• Produced my graduating class’ capstone concert, including a series of live performers, a 12-channel speaker system, and multiple live-electronics setups. Redeveloped the software used by some of my classmates to become more capable, flexible, and reliable.

• Created a performance group called Symphony Underground (SUGr), which provided semi-weekly free concerts in a subway station.

Skills

• Proficient with video and audio recording techniques, audio system setup, and operation for live performances. 

• Proficient in capturing audio and video on-site in venues such as concert halls, classrooms, and auditoriums. 

• Proficient in designing and building courses using Canvas LMS.

• Proficient in web collaboration platforms such as WebEx, Zoom, and Bluejeans.

• Proficient in Zoom administrative functions such as User, Recording and Transcription, and Zoom Room Management.

• Proficient in storyboarding, filming, and editing instructional videos.

• Proficient in Windows, MacOS, Microsoft Office, Apple’s iWork Suite, and web-publishing services (WordPress, Squarespace, WIX).

• Experienced in Panopto recording systems, Sonic Foundry’s Mediasite, ServiceNow work management, Tandberg/Cisco Standard’s-Based video conferencing systems, and BiAmp DSPs.

• Certified in Crestron 101 Programming. 

• Experienced in Crestron VisionTools Pro and Toolbox.

• Twenty years experience with guitar and twenty-five years as a vocalist.

Press

• Bridging eras through verse - http://www.thehindu.com/features/metroplus/bridging-eras-through-verse/article6856529.ece

• A home-grown scene emerges from the ashes of Wadzilla - http://www.bostonglobe.com/arts/music/2013/08/29/homegrown-scene-emerges-from-ashes-diy-hub/dDG2dTLT8ovicSDzR8qvNL/story.html

• Wadzilla Mansion: More Than Just a Basement Show https://web.archive.org/web/20110221124001/https://digboston.com/listen/2011/02/wadzilla-more-than-just-a-basement-show/

• Sounds from the Underground http://huntnewsnu.com/2006/01/sounds-from-the-underground/

Work References

• Dr. Phil Budden (pbudden@mit.edu) is a senior lecturer in technological innovation, entrepreneurship, and strategic management at the MIT Sloan School of Management. He was a pioneer of Tech Town and has seen my career at MIT from a faculty member's perspective.

• Jason Alvarez (jasonalv@mit.edu) is the Director of Teaching and Learning Technologies in Sloan Technology Services at MIT. He has been my boss for 9 years.

• Ken McCormick (McCormick.Ken@gmail.com) is the Manager of Infrastructure at MIT Sloan School of Management. We have worked alongside each other for 12 years. He does the hardware, I do the software, and we have a healthy Venn diagram of responsibilities.

• Derry Schwatner (tekkteech@me.com) is a Technologist. Derry and I worked together at the Apple Store on Boylston Street as Creatives.

• Brian Dixon (dixon.br@gmail.com) is an Audio/Video Recording Engineer, consultant, and Early Childhood Music Educator. Brian reports to me as a video editor at the MIT Sloan School of Management. We have collaborated on many video projects, including capstone concerts at different universities and panel discussions in the greater Boston area. We attended Northeastern University together while pursuing a BS in Music Technology.

• Ron Smith (rbs@ronaldbrucesmith.com) is an associate professor at Northeastern University's College of Arts, Media, and Design. He taught me how to use Max/MSP, the software I use to develop eLive.